You have the right to cancel your order within 30 days and have an additional 30 days to return the products. We will refund the entire amount, less return shipping costs, returned if the product is received in good condition.

Yes, you bear the return shipping costs. We recommend that you send the return with tracking, as we cannot accept responsibility for lost returns. Please consult ourRETURNS POLICY on the website for further information on possible return shipping costs.

After we receive your return, we will try to process it within 5, but a maximum of 14, working days. You will receive a confirmation when processing is complete.

We offer free standard shipping. The delivery time is usually 8-15 working days to United Kingdom. Total expected delivery time includes a processing time of 1-3 working days and a delivery time of 4-8 working days depending on the destination. All delivery times are exclusive of customs fees and associated delays. You can find this information at checkout or in ourshipping policy

Once your order has shipped, you will receive an email with a tracking number. Use this number, to track the status of your order on ourTrack Your Order page.

If your order does not arrive as expected, please allow 1-2 additional business days for updates. If problems persist, please contact us at info@verzanma.com and we will do our best to determine the status of your order and assist you further.

We accept payments via Visa, MasterCard, Maestro, American Express, Apple Pay, Google Pay and Unionpay. The available options will be displayed during the purchase process. Please see ourPayment Policy for more information.

Yes, you will receive an invoice via email when your order is completed.

In most cases we do not charge any additional fees for payments. All costs will be clearly stated at checkout.

If you have made a payment error, please contact ourcustomer service immediately, to receive support