Spraykis Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

• Countries: We currently ship within UNITED KINGDOM

SHIPPING COSTS

• Within UNITED KINGDOM: Free shipping on all orders.
• No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

• Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
• Last Order Time: 22:00 (GMT+00:00) Greenwich Mean Time (London).
• Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

• Estimated Delivery Time: 5-9 business days.
• Business Days: Shipments occur Monday to Friday.
• Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS

• Reliable Courier Services: We ship via Fedex.
• Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
• Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

TRACKING INSTRUCTIONS

• Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
• Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
• Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE

• Reporting Missing Items: Contact our customer service within 7 days of receiving your package via info@spraykis.com
• Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.